Consumers - Problems, Bugs & Gremlins

If we know of an issue and think we can help, we'll put the solution or work-around here. If you don't find your issue here, write to us at thefolks@watchmethink.com and we'll get right on it, tout suite.

I've stopped getting invites to briefs!
There are only so many briefs you can honestly appear in during any one year. We estimate that to currently be between 6 and 10. The reason ...
Sat, 17 May, 2014 at 11:13 PM
iPhone & iPad: problems
Video upload seems stuck? To make sure your video goes up without a hitch Turn off your lock-screen and, if you can, Put your phone to one side, ...
Fri, 12 Jan, 2018 at 10:21 AM
Android: problems
Crashes Sometimes you may find our application freezes midway through an upload then without any charm tells you "Unfortunately Watch Me Think has ...
Fri, 12 Jan, 2018 at 10:21 AM
Video won't upload?
When you are midway through uploading a video - or frustratingly near the end of the upload - our site will annoyingly say it has failed to upload. ...
Mon, 16 Jun, 2014 at 5:46 AM
Don’t see the video upload button?
If you cannot see the blue upload button - or don't even know what that is because you can't see it - then it could be because your Flash is out...
Wed, 18 May, 2016 at 9:00 AM
I can't register my email address with you
The reason for this is usually because of 1 of 2 things that we are working to address: Your email address has a number in it. At the moment the...
Fri, 7 Aug, 2015 at 2:46 AM
Video displaying upside down or on its side?
If you have taken your video, uploaded, and seen that you are upside down or lying on your side - in terms of how the video shows - it’s fine.  ...
Wed, 14 May, 2014 at 11:58 AM
Don’t suffer in silence!
If you are ever having problems with your video, getting it uploaded, finding the products etc… give your Thinker Manager a shout.  They are committ...
Wed, 14 May, 2014 at 12:00 PM
Backing Out of doing a Brief
If you do decide to apply for this brief and are accepted, it means you commit to supply the videos you are saying you can do. We pay good mo...
Wed, 14 May, 2014 at 12:04 PM