WMT's Hhhhheeelp! Desk
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Knowledge base
For Clients (Market Researchers)
Features
9
See the key findings, reels and responses from a project
Share the findings, reels or specific section of a film with a customer or colleague
Use the videos in a presentation or workshop
Video Guide: Uploading your own videos
How to Edit Transcriptions
View all 9
Uploading Videos
8
Video Guide: Uploading your own videos
Privacy & Security
Big isn't always better
System Limitations (self preservation, really)
Mass Video Upload
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Account Management
5
Closing your account
Responsibilities - yours and ours
Unused accounts
Human Help
System Maintenance
For Consumers (Thinkers)
Consumers - Getting Started
7
What are Briefs?
Why is my video still "Under Review"?
Bonuses
How Points Work
When exactly is the Pot paid out?
View all 7
Consumers - Your Account
3
How do I close my Account?
My Password doesn't work!
Unsubscribing = Closing Your Account
Consumers - Privacy & Security
4
Can I remain anonymous?
What happens to the videos that I make?
What happens to the information I provide and the videos I make?
What am I agreeing to when I upload a video?
Consumers - Payments & PayPal
6
Why do I need a PayPal account?
Where do I enter or change my PayPal details?
I am not receiving my payments!
Why is the amount I received different from the exact bonus amount?
My friend has signed up before I could add them as my recomendation
View all 6
Consumers - Problems, Bugs & Gremlins
9
I've stopped getting invites to briefs!
iPhone & iPad: problems
Android: problems
Video won't upload?
Don’t see the video upload button?
View all 9
Consumers - Tips & Tricks
3
Filming tips
Why did my film get rejected?
DIY smart phone stands
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